Elevating Self-Service with Hyper-Personalization

Elevate your dispensary’s self-service experience from a simple transaction to a personalized journey. The BLAZE Kiosk uses a sophisticated AI to drive higher order value and deeper customer connections.

AI Budtender

  • Ask questions using natural language.
  • Guide shopping with effect-based expertise.
  • Suggests prompts to engage customers.

AI Recommendations

  • Leverage purchase history for relevance.
  • Analyzes cart contents for upsells.
  • Surfaces trending items for discovery.

Integrated Loyalty

  • Check-in instantly via date of birth.
  • Earn points on every kiosk order.
  • Redeem points directly in-cart.

Build Trust with Transparency

The BLAZE interactive Customer Facing Display (CFD) turns your checkout counter into an automated sales engine. By replacing “sticker shock” with real-time transparency into taxes and discounts, it builds the trust necessary to drive higher sales.

With integrated AI-powered upsells, scan-to-pay QR codes, and self-service loyalty enrollment, every transaction becomes an opportunity for growth. Even when the CFD is idle, the display works for you as a customizable digital billboard for your latest product drops.

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BLAZE Loyalty vs. Third-Party Loyalty Platforms

Most dispensary loyalty platforms are separate products from separate vendors, with their own bill, their own login, and their own copy of your customer data that has to be kept in sync with your POS. BLAZE Loyalty takes the opposite approach: it is native to the platform your store already runs on. The table below compares the two models on the criteria that decide whether a program actually gets used.

Often needs dedicated headcount or an agency to run
Capability BLAZE Loyalty (native) Typical third-party loyalty platform
Loyalty point sync Real time across POS, e-commerce, and the Growth dashboard Manual or scheduled sync, often minutes behind the sale
Platform integration Native to BLAZE POS and ECOM: one login, one bill, one customer record Separate vendor with its own login, bill, and data sync
Customer enrollment Two-click wallet cards via QR code, straight to Apple Wallet or Google Pay, no app install Often requires an app download or phone-number-only signup
Reaching customers near the store Geofenced wallet-card notifications, with logic running on the customer’s device Typically SMS campaigns, subject to carrier filtering
Behavior levers beyond discounts Multipliers, missions, and tiered rewards that steer channel and category behavior Mostly points and blanket discounts
Tier customization Tier names, colors, and icons fully customizable to your brand Often fixed generic tiers like Bronze, Silver, Gold
Ongoing management Set-it-and-forget-it automation once rules are configured

The pattern in the table is consistent: every row where third-party platforms fall short traces back to the same cause, which is that loyalty data lives outside the POS. When loyalty is native, points update in real time, enrollment takes two clicks from a QR code, and one customer record follows the shopper across every store and channel.

One question cuts through any loyalty vendor demo: when a customer earns points at the register, how long until they can redeem them online, and how many systems had to sync to make that happen?