Chris Violas, CEO of Orange County-based marijuana retail software maker Blaze, applauded the change to permanent curbside pickup and delivery, a system first enacted in the early days of the pandemic.
“I’m a big fan of omnichannel, really allowing the customer to choose where they order, how they order, where they pick up and how they pick it up,” he said.
“So reducing friction at any point on the transaction is really, really important.”