One of the most important parts of establishing your cannabis dispensary is selecting the right software to manage your sales. Before you get to the fun stuff like selling on holidays like 4/20, you need to have the right system in place. Not all dispensary software is created equal, so keep these 11 features in mind when you make your decision.
1. Dispensary software multimodal sales processing
Long gone are the days when a simple cash register was enough. Now, dispensaries need to be able to take mobile payments, as well. You need software that’s capable of processing payments and integrating transactions across multiple devices.
2. Inventory management
Keeping tabs on inventory is a top priority for cannabis dispensary owners. This is a laborious task, though. For that reason, invest in dispensary software that updates your inventory accurately and in real time.
3. Data reports
Along those lines, you’ll need to track which products are moving quickly and which ones aren’t selling. Dispensary POS software that can perform this analysis for you and create easy-to-read reports is crucial for maximizing both profit and efficiency.
4. User-friendly interface
You and your staff will be using this software day in and day out. You don’t want something clunky and hard to operate. Go with the dispensary software that not only meets your business needs, but that’s easy to navigate, as well.
5. Solid customer service
Even with the most user-friendly dispensary software, you’re bound to have questions from time to time. Make sure the software you choose is backed by a company with stellar customer service and tech support.
6. Multi-location management
As your dispensary grows, you may decide to open up new locations or expand into the delivery market. Choose a dispensary software that supports business growth by tracking and integrating sales across multiple sites.
Depending on where you operate, you may be legally required to report your dispensary’s activity to Metrc or BioTrack. The best dispensary software integrates with these systems, saving you a great deal of hassle.
8. Marketing capabilities
Text and email marketing campaigns are an effective, yet time-consuming, way to drive sales. You want a software that can take care of this for you, sending out promotional communications to your customers and performing backend analytics on your behalf.
9. Customer experience management
A smooth customer experience is key to any successful business, your dispensary included. To that end, select a dispensary software that makes online ordering, customer check-in, and delivery tracking as seamless as possible.
10. Seed-to-sale tracking
If you plan on growing your own product, go with a software with seed-to-sale tracking. Grow operations need to track their product from the time it’s planted to the time it’s sold, and having software that can handle that process for you is a must.
11. Compliance features
Between inventory tracking regulations to sales reporting mandates to HIPAA protocols, you have a lot of rules to follow–and you can’t afford to break any of them. It’s imperative that you choose a dispensary software that’s built around legal compliance and customer privacy. We’ve also written a handy compliance checklist that’s worth a read!
As you can see, there’s a lot to consider when it comes to choosing a dispensary software. Fortunately for you, BLAZE checks all of these boxes and then some. Schedule a demo today so you can see it in action.