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Customer Marketing Engine

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Cannabis Dispensaries

BLAZE Outreach is an all-in-one customer engagement platform built for cannabis dispensaries. Combine high-deliverability Email, SMS/MMS, Push, and Digital Wallet Notifications with intelligent automation to recover abandoned carts, win back lapsed shoppers, and drive repeat visits—100% compliantly.

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The Core Components

Reach Cannabis Shoppers ANYWHERE

One platform. Every channel your dispensary customers actually use. Unified analytics, unified automation, and personalized messaging that resonates with every shopper and turns first-time buyers into loyal regulars.

Dispensary Email Marketing

Target the email inbox first for product launches, educational blogs, or weekly specials. Build brand value with high-res graphics and full descriptions—without character limits or carrier costs.

  • Convert with Personalization: Send personalized automated email campaigns for daily deals, new arrivals, and rewards that turn standard promotions into 1-to-1 conversations.
  • Beautiful Visual Templates: Drag, drop, and deploy high-conversion emails featuring coupon links that connect straight back to your online live inventory menu.
  • Automated Email Triggers: Automatically trigger media-rich emails when an online shopper leaves items sitting in their cart.

SMS and MMS Campaigns

Dominate the lockscreen with high-priority SMS and MMS messaging, using vibrant product imagery or flash-sale flyers that cut through the digital noise and instantly turn text recipients into active online shoppers.

  • 10DLC Compliance: BLAZE automatically handles carrier-mandated compliance and opt-out flows to protect your dispensary number from shadowbans.
  • Ready-to-Use Templates: Deploy pre-vetted cannabis marketing templates designed to bypass carrier filtering while showcasing dynamic product details.
  • Behavior-Triggered Automations: Automatically text customers the moment they hit a loyalty milestone, abandon an online checkout, or become dormant.

Mobile Push Notifications

Activate a direct line to your highest-value customers if you have a custom branded mobile app. Instantly drive revenue with immediate ordering nudges, personalized product drops, and app-exclusive rewards—all with absolutely zero message fees.

  • Unlimited Notifications: Send vibrant imagery, product drop flyers, and daily menus with zero per-message fees.
  • Avoid Shadowbans: Because push notifications bypass cellular networks, your promotional messaging is completely immune to carrier filtering.
  • Direct-to-Screen Intimacy: Drop targeted alerts straight to your most loyal shoppers, boasting up to a 4x higher click-through rate than traditional email.

Digital Wallet Cards

Deliver instant, cost-free updates, automated milestone alerts, and targeted proximity notifications directly to your customers' native Apple and Google wallets—keeping your dispensary top-of-mind whether they are shopping at home or passing by your store.

  • Proximity Alerts: Trigger automatic, lock-screen notifications that pop up right as customers pass by your store or a competitor’s location.
  • Zero-Cost Notifications: Bypass expensive SMS fees and carrier filtering with unlimited, direct-to-wallet updates about fresh drops and daily deals.
  • Loyalty Updates: Instantly notify customers about points accrued, tier upgrades, available rewards, expiring points, order updates, restocks, and personalized birthday discounts.

Put Dispensary Marketing on Autopilot

Set it once. BLAZE monitors your dispensary's customer signals in real time and triggers the right message at exactly the right moment — so your marketing runs even during your busiest Saturday rush.

Cart
Abandonment

Trigger a multi-step automated sequence across email and SMS/MMS when a shopper leaves products in their cart, recovering lost revenue with reminders of what’s waiting for them at checkout.

Abandoned
Sign-Up

Instantly re-engage shoppers who abandon account creation before they head to a competitor, using a welcome incentive to bring them back to your dispensary.

Win-Back
Campaign

Automatically launch personalized re-engagement sequences to win back lapsed customers at 30, 60, or 90 days with loyalty bonuses and their favorite products.

Right Message. Right Channel. Right Margin.

Stop spamming your list.
Orchestrate your outreach.

BLAZE Outreach uses an intelligent, multi-channel hierarchy to target your marketing. By mapping specific messaging to its optimal sales channel, you maximize customer engagement while driving down your cost-per-message to absolute zero wherever possible.
  • Multi-Channel Choice: Select the ideal channel—SMS, MMS, email, push, or wallet cards—for each notification type.
  • Flexible Store Targeting: Broadcast your campaigns to a single location, multiple specific stores, or all storefronts.
  • Targeted Segmentation: Reach specific audience segments with tailored, relevant messaging to match customer preferences.

Know Exactly What's Driving DISPENSARY SALES

Real-time metrics across every campaign and every channel. See what's moving product and what's not — no spreadsheets, no guesswork, no waiting until close.

Emails Sent

Monitor the total volume of messages successfully dispatched across all your dispensary segments.

Delivered

Verify your actual inbox placement rates to ensure messages aren't lost in spam folders.

Opens

Track how effectively your subject lines capture attention and get messages actively read.

Clicks

Measure the exact amount of high-intent traffic driven directly to your online menu.

Stay Connected. Stay Compliant.

BLAZE streamlines the 10DLC registration process and SMS/MMS compliance requirements — so your dispensary can focus on connecting with customers and driving revenue, not getting lost in carrier regulations.
  • Complete 10DLC registration in-platform — no third-party tools.
  • Opt-in and opt-out handling built into every SMS and MMS send.
  • Improve deliverability and reduce message filtering.
  • MMS support for images and promotional graphics

Feature List

Pre-built dispensary SMS templates ready to customize

Compliant opt-out handling baked into every template

Dynamic variables for deal amounts, and customer names

A/B test message variants without leaving the editor

One Blast or Always-On — Dispensary Marketing, Your Way

One-Time Campaigns

Send a targeted message to the right segment right now. Perfect for announcing a new strain, promoting a weekend sale, or blasting your VIP list about a limited drop before it's gone.

Triggered Campaigns

Automatically send the right message at the right moment — triggered by customer actions like abandoned carts, lapsed visits, and sign-up drop-offs.

Let's get you started

Modernize Your Dispensary Marketing

Stop leaving revenue on the table and start connecting with your customers at every touchpoint. From automated recovery sequences to high-impact blast campaigns, see how our complete marketing suite can streamline your operations, drive repeat visits, and scale your growth.
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Frequently Asked Questions

Yes.

BLAZE is built with cannabis compliance at its core. Every SMS/MMS template includes automatic opt-out handling, full 10DLC carrier registration compliance, and adherence to TCPA guidelines and cannabis advertising restrictions by default — so you can market confidently without legal headaches.

BLAZE Outreach supports Email, SMS, Mobile Push Notifications and Wallet Notifications — all managed from a single dashboard. You can run campaigns on one channel or all three simultaneously, with unified analytics across every touchpoint.

When a customer adds products to your online menu but doesn’t complete their order, BLAZE automatically triggers a multi-step sequence across email and SMS. You set the timing, messaging, and incentives once — BLAZE handles the rest in real time.

No.
BLAZE is designed for dispensary owners and marketing teams, not engineers. The drag-and-drop campaign builder, pre-built automation flows, and ready-to-use templates mean you can launch your first campaign in minutes. While zero developer experience is required, a minimal technical understanding is needed up front to manage domain records and complete your 10DLC registration.

BLAZE Outreach tracks opens, clicks, deliverability, and revenue attribution across every campaign and channel in real time. You’ll always know which promotions are driving foot traffic, which automations are recovering the most revenue, and where to double down.

Yes.

BLAZE Outreach supports one-time blasts for promotions, new strain drops, and flash sales — as well as recurring campaigns that run on a set schedule, like weekly newsletters or monthly loyalty digests. You can manage both from the same dashboard.

If you’re already a BLAZE user, getting started is fast. Your POS and e-commerce accounts are already connected, so we can simply enable Outreach and your customer data, purchase history, and segments are ready to go. Choose from our library of cannabis-specific templates, and launch your first campaign — all without a lengthy onboarding process or a dedicated marketing team.

Additional Information

Integration Partners

Alpine IQ

Business Services

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