Real actions across point of sale, e-commerce, and marketing — from the AI assistant your team already has open.
TL;DR- BLAZE MCP, our AI connector for dispensaries, connects the AI assistant you already use — Claude, ChatGPT, or other AI tools your dispensary already relies on — directly to BLAZE Retail, BLAZE ECOM, and BLAZE Growth, so one conversation can span point of sale, e-commerce, loyalty, and marketing.
- It doesn’t just answer questions — it takes real action: discounts, promotions, merchandising, campaigns, and loyalty enrollment and win-backs, all reviewed and confirmed by you before anything goes live.
- Guardrails apply at every step of a chained workflow, not just once per conversation, and every query and action is logged in a full audit trail.
- Compliance teams can use it too, querying the compliance task manager and compliance difference view to flag anything that could turn into a violation.
- BLAZE built and controls the entire AI layer in-house, which is why the rollout has been deliberate, starting with a limited group of early access design partners.
Most people still use AI assistants like Claude, ChatGPT, and other AI tools your dispensary is already using the same way they’d use a search bar: ask a question, read the answer, then go do the actual work somewhere else. That’s changing fast — an AI connector for dispensaries is what makes the “somewhere else” disappear, and BLAZE MCP is built to do it.
BLAZE MCP is an AI connector for dispensaries: built on the Model Context Protocol (MCP), the open standard that lets AI assistants securely read and act on business data. Instead of just telling you what’s happening in your store, it can actually do something about it — adjust pricing, build a promotion, merchandise it online, send it to customers — all from a single conversation, with every change reviewed and approved by you before it goes live.
It looks and feels like any other conversation, because it is one — the difference is everything that happens after you hit enter.
Last updated: October 7, 2026
Breadth: the whole store, in one conversation
Most AI tools in cannabis retail can see one system. BLAZE MCP, the AI connector for dispensaries, reaches the whole store, because BLAZE builds point of sale, e-commerce, and marketing on one connected platform — BLAZE Retail, BLAZE ECOM, and BLAZE Growth. From a single conversation, an operator can work across:
Point of saleProducts and catalog, pricing tiers and member-group pricing, promotions and bundles, taxes and purchase limits, inventory, batches, transfers and reconciliation, purchase orders and vendors, customers, employees, transactions, terminals, in-store TV menus, and customer-facing display banners. E-commerceOnline menu visibility, promotional banners, orders, customer accounts, delivery zones, store hours, kiosks, payment options, and SMS and push notifications. Marketing and loyaltyCustomer outreach campaigns and loyalty programs through BLAZE Growth.Because those already run on one platform, your AI assistant isn’t hopping between disconnected systems to get something done — it’s working inside the same stack your team already runs on.
Depth: actions, not just answers
Breadth tells an assistant where to look. Depth is what lets it do the work. Built-in diagnostics can explain why a product isn’t showing on the online menu or why an order is stuck, then fix it.
140+ actions that make real changes, not just lookups mass-edit 50 products at once VIP & loyalty-tier pricing receive a PO · reconcile a batch redraw a delivery zoneTogether, that breadth and depth turn a multi-tool afternoon into a few minutes. A store manager can ask which products are moving slowly, discount one while protecting a 30% margin, build the promotion, feature it with a banner across every online storefront and in-store display, and launch a campaign announcing it — all in one conversation.
That’s true for pricing, promotions, and marketing — and it’s just as true for the part of running a dispensary that isn’t optional: keeping your records straight and catching problems before a regulator does.
Here are five prompts that show what an AI connector for dispensaries looks like in practice.
1“Flag my slowest-moving SKUs and draft a discount that keeps at least a 30% margin.”
This is the prompt that replaces twenty minutes of scrolling through inventory reports. Instead of manually sorting products by sales velocity, you’re asking your AI assistant to do the digging and come back with a starting point — a specific discount, sized to protect your margin, ready for you to approve or adjust.
It’s a small example, but it’s the shift that matters: you’re describing an outcome, not a series of clicks.
2“Turn that promotion into a smart collection and merchandise it with a banner across every store.”
Once you’ve settled on a promotion, the next step usually means logging into a separate e-commerce tool, building a collection by hand, and designing a banner for every location. With BLAZE MCP, it’s the next line in the same conversation. Your AI assistant builds the collection, connects it to the promotion, and applies the banner across your online storefront — previewed for you before it goes live.
This is where “AI that answers questions” and “AI that runs your store” start to look like genuinely different products.
3“Draft a one-time campaign announcing this to customers.”
A promotion nobody hears about doesn’t move inventory. This prompt hands off the part that usually gets deprioritized — writing the copy, picking the audience, and getting a campaign ready to send — so the promotion you just built actually reaches the customers who’d want it. You still approve it before it goes out; you just didn’t have to start from a blank page.
4“Find frequent shoppers who aren’t enrolled in your loyalty program yet and draft an invite to sign them up.”
This is the prompt that shows why keeping customer data, loyalty, and marketing in one place actually matters. Your AI assistant checks your purchase history against your loyalty roster, finds the shoppers who keep coming back but never joined, and drafts the invite — ready for you to review and send. Growing a loyalty program usually depends on someone remembering to run that comparison; here it’s just a question.
The same connection works in the other direction, too: ask it to find loyalty members who’ve gone quiet — say, no purchase in 30 days — and draft a win-back message with a reward attached. Enrollment and retention end up being the same kind of prompt, just pointed at different lists.
The value here isn’t just speed — it’s that this becomes something you can actually do every week instead of once a quarter, if at all.
5“Take this slow-moving product from a discount to a live, marketed promotion — and tell me before each step goes out.”
This is the prompt that ties the others together, and it’s the one worth trying first if you want to see what BLAZE MCP is actually built for. In a single conversation, your AI assistant can discount a product, build the promotion, merchandise it with a banner, and draft the outreach campaign to announce it — a sequence that would normally mean logging into three or four different tools.
The important part is the second half of that prompt: “tell me before each step goes out.” BLAZE MCP doesn’t treat a multi-step workflow as one blanket approval. Every individual step — the discount, the banner, the campaign — is previewed and confirmed on its own, so you’re never signing off on something you haven’t actually seen.
✓Bonus · for your compliance team“Check my compliance task manager and compliance difference view for anything that could turn into a violation before my next inspection.”
This one isn’t about growth — it’s about catching a problem before it becomes an audit finding. BLAZE already gives compliance officers two dedicated places to look: the compliance task manager, which tracks what’s outstanding, and the compliance difference view, which surfaces where your records don’t line up the way they should. The catch is that reviewing both, regularly, on top of everything else on a compliance officer’s plate, is exactly the kind of task that’s easy to fall behind on.
BLAZE MCP can query both directly and tell you, in plain language, what’s overdue in the task manager and what’s showing up as a mismatch in the difference view — so instead of two separate screens to check on your own schedule, you’re asking a question and getting the answer that matters: is anything here likely to turn into a violation.
It’s also scoped to the connecting user’s existing role, so a wider check never means handing out wider access — the assistant only sees what that person could already pull up themselves.
Why this matters more than it sounds like it should
None of these six prompts require learning a new tool — that’s the point of an AI connector for dispensaries: they work in the AI assistant your team already has open. What’s different is what happens after you hit enter: instead of a paragraph of advice, you get a reviewable, approvable action, logged in a full audit trail and never applied without your explicit go-ahead.
That logging matters as much for compliance as it does for a pricing change. Every query and action — whether it’s building a promotion or scanning for a discrepancy — is recorded the same way your standard BLAZE activity already is: who asked, what was checked, and what changed. If your compliance officer ever needs to reconstruct what happened, that record is already there.
That combination — real write capability spanning point of sale, e-commerce, loyalty, and marketing, an audit trail thorough enough to actually catch something, and guardrails at every step — is what BLAZE MCP is built around. Most AI tools can tell you what to do. This one can do it, catch what you missed, and show its work.
Built by BLAZE, not bolted on
One more thing worth knowing: BLAZE’s own engineering team designed and built the AI layer behind BLAZE MCP in-house — the guardrails, the permission scoping, the audit trail, the write actions themselves. Nothing here is a third-party AI tool wrapped around BLAZE’s existing screens.
That ownership is exactly why this has rolled out deliberately, starting with a small group of design partners, instead of rushing straight to a general release. Building and controlling the AI layer yourselves takes longer than bolting someone else’s model onto your product — but it also means BLAZE decides, directly, what the AI can see, what it can do, and how every action gets confirmed, rather than inheriting someone else’s assumptions about what “safe” looks like for a regulated business.
Want to try it on your own store?
BLAZE MCP is opening early access to a limited group of operators.
Book a demo Request early access →FAQ
MCP is the open standard that lets AI assistants like Claude and ChatGPT securely read and act on business data. BLAZE MCP is an AI connector for dispensaries — the connector that brings that standard to BLAZE, so those assistants can work directly with your BLAZE Retail, ECOM, and Growth data.
Claude, ChatGPT, and other MCP-compatible AI assistants — whichever one your team already uses. There’s no separate app to install or learn.
No. Every action that would change your data is previewed and requires your explicit confirmation before it takes effect — including each individual step of a multi-step workflow.
Yes. For example, discounting a product, building the promotion, merchandising it with a banner, and drafting the campaign to announce it can all happen in one conversation. Each step is still previewed and confirmed on its own, so you’re never approving the whole chain blind.
Only what the connecting user already has access to in BLAZE, scoped to their existing role and permissions across point of sale, e-commerce, loyalty, and marketing.
No. BLAZE MCP’s scope is point of sale (inventory, sales, and customer data), e-commerce, loyalty, and marketing — not payment processing or reconciliation.
BLAZE MCP is scoped to each user’s existing role-based permissions, keeps a full audit log of every AI-initiated query and action, and excludes irreversible actions entirely. Compliance teams can also use it to query the compliance task manager and compliance difference view directly.
BLAZE MCP is an add-on feature, and availability depends on your subscription level. Contact us to find out more.
BLAZE’s own engineering team designed and built the AI layer in-house — it isn’t a third-party AI tool bolted onto existing screens.
BLAZE MCP is rolling out in phases, starting with a limited group of early access design partners, ahead of a broader release.